frequently asked questions

Croon seems expensive when compared to what I spend on other products?

We actually did the math. Two croon face microfibers will work for you morning and night for up to 400 days before they need replacing ($26), that would save you the cost of 800 disposable wipes ($128).
Plus, imagine not having to buy and restock on face cleansers. Just croon and water!

Is croon sanitary? I mean does bacteria grow on the microfibers?

Croon microfibers are absolutely sanitary. Each croon is made of an exclusive composition of microfibers designed to trap dirt and bacteria effectively with just water. And just like your favorite t-shirt, croon should be washed regularly.
To keep your microfibers fresh and free of any bacteria, gently hand or machine wash with warm water and soap. Gently squeeze or use a towel to remove excess water.
Skip the dryer and the softener.

How long do the croon microfibers last?

Each croon microfiber is reusable and last up to 200 washes.
And once you’re ready for a replacement, send your old croons back to us and we’ll lovingly upcycled them, making sure nothing gets tossed into a landfill.
Plus after we receive your old croons, we’ll send you a discount on your next order.

What is the difference between croon and the standard microfiber rags I can buy at the local store?

So much!

Croon face microfibers have been clinically tested by Dermatest®, one of the leading dermatological research institutes, and awarded the highest 5-star rating meaning it’s safe and effective on even the most sensitive skin. In volunteer subjects, croon has been shown to reduce the bacteria that can cause blemishes, decrease pore size, and even skin tone with just water.
Croon has the certified stamp of approval by Oeko-Tex® – Standard 100, the highest human-ecological safety standard in Europe, meaning that we make sure no harmful chemicals make their way back into the environment when our croon microfibers are made. And we are ISO-14001 certified, meaning that we meet the very latest in global best practices to reduce environmental harm.
We’re dedicated to make the small, everyday choices that can have positive impacts on our planet which is why our packaging is 100% recyclable and plastic-free. Plus, our croon face microfibers can be upcycled to make sure no toxins are released back into the environment, or end up in a landfill.
And if you’re not 100% completely happy with your croon, we offer a 30 day happiness guarantee.
Can you say that about your standard microfiber rag?

Can I use moisturizers and other beauty treatments after using croon?

Absolutely! Croon cleansing microfibers and exfoliators are uniquely designed with an exclusive composition that cleanse and exfoliate your skin effectively with just water. Leaving your skin perfectly primed for your favorite nourishing treatment or moisturizer afterwards.

Really? How can croon cleanse my skin without any other products?

Each of our croon face microfibers is made up of a unique composition of ultra-fine, exclusive microfibers that gently buff the surface of your skin. Croon has been clinically tested by Dermatest®, one of the leading dermatological research institutes, to reach deep into the pores of the skin to lift and trap dirt and bacteria to reveal fresh and healthy skin every day with just water. It’s definitely real.

How and where are croon face microfibers made?

Each croon face microfiber is lovingly handcrafted by expert seamstresses and made from the finest raw materials in Austria. Our team is our secret sauce to create the exclusive composition of microfibers that traps dirt and bacteria effectively without the need for chemicals or toxins. Every step in making croon is done in house and under our care so we can ensure quality and effectiveness.

How do I remove waterproof and long-lasting makeup?

Croon face microfibers are designed to clean your skin with just water.
But for pesky makeup, you can work a drop of your favorite eco-friendly oil on to your skin before using your croon in a soft circular motion to remove. And violà, all gone.
Remember to wash your croon as directed to remove any makeup stains.

Can I use croon if I have acne or eczema?

We know that finding the right skin care routine can be difficult especially for acne or eczema prone skin. With croon, we can ditch any chemical cleansers that can further irritate and dehydrate the skin, using the natural benefits of water to bring balance. Our exfoliator face microfibers are just as gentle in removing dry, flaky skin without causing additional inflammation.
Croon has been certified and tested by Dermatest®, one of the leading dermatological research institutes, and was awarded the highest 5-star rating meaning it’s safe and effective on even the most sensitive skin. In volunteer subjects, croon has been shown to reduce the bacteria that can cause blemishes, decrease pore size, and even skin tone with just water.
Our microfibers are super gentle and caring, but we always recommend putting your skin first and testing any new products on a small area before hand.

Does croon come with a warranty or a guarantee?

If you’re not totally in love with your new croon, we offer a 30 day happiness guarantee for an exchange or refund.